The global economy is having a major impact on freight rates. A decrease in freight costs happened in recent years but is now reversing. Freight shortages are also becoming a major problem as carriers struggle to keep up with demand. These factors are all having a major impact on the trucking industry. A number of factors affect this change, […]
The global shipping industry has seen some major changes in the last few years. One of these changes is the U.S. and Chinese shipping tariffs. These tariffs can have an impact on freight shipping and delivery times. Since this country relies on a great deal of China’s exported goods—including raw materials—the tariffs have had a […]
Customer service is a pillar in many industries, including freight and shipping. If you want your customers to keep coming back for more—and spread the word to their colleagues—investing in your customer service can go a long way. Whether you’re interacting with customers during ordering or ensuring accurate delivery times, your company should make customer […]
Shipping delays over the last two years have had a substantial impact on the freight market. We’ve all heard about the issues with the supply chain—in fact, most people have been affected by shipping delays at least once over the last couple of years. Problems still persist, even though the worst of the pandemic seems […]