Logistics companies are not having an easy go of it right now as they attempt to figure out how to navigate through the new world that COVID-19 helped to create. That is to say that some logistics companies are struggling to figure out what they need to do to keep the wheels turning as a […]
The global shipping industry has seen some major changes in the last few years. One of these changes is the U.S. and Chinese shipping tariffs. These tariffs can have an impact on freight shipping and delivery times. Since this country relies on a great deal of China’s exported goods—including raw materials—the tariffs have had a […]
Customer service is a pillar in many industries, including freight and shipping. If you want your customers to keep coming back for more—and spread the word to their colleagues—investing in your customer service can go a long way. Whether you’re interacting with customers during ordering or ensuring accurate delivery times, your company should make customer […]
Technology has a massive impact on all of our lives, including the freight industry. What happens when an old system is rendered obsolete? The recent rollback of 3G has a sunset impact on GPS. Trucks across the country, which once relied on 3G networks, may not be able to use their original technology, which will […]